Returns & Exchanges
At Hobbii, we want you to be completely satisfied with your purchase, which is why we offer a 100-day return policy on all unused items in their original packaging. Whether you ordered the wrong yarn weight or simply changed your mind, our hassle-free process ensures a smooth experience.
Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the unused products in their original packaging, ensuring all yarn labels are intact and the items are protected from moisture.
Print and Attach Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.
Drop Off and Refund
Hand over your package to the designated courier; once we receive and inspect the items, your refund will be processed to your original payment method within 14 days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing